Emporia State University
Master of Library Science, fieldwork performed in Bulgaria and Nigeria (2002)

Electronic Resources Librarian, Multnomah County Library
My duties include: manage and maintain over 100 subscription databases, including technical support and web interface for patrons and staff; maintain business relationships with over 75 vendors, including negotiation of pricing and license agreements; manage electronic resources budget; track usage statistics; continually evaluate current and new products; plan for integration with upcoming new ILS; collaborate with IT department; provide training for staff; collaborate with regional groups for consortial aid and buying; provide excellent reference and customer service to the public via email, chat, IM, and subject guides. (10/04-present)

Project Librarian, Multnomah County Library
My duties included: provide excellent reference and customer service to the public, both in-house and online via email and chat; provide support for new innovative projects, including collaborative initiatives with other libraries and community organizations. Projects included co-leading the team converting the library's intranet sites into a Content Management System and co-creating a 'Librarians' Guide to Portland'. Also, concurrently acted as interim Electronic Resources Librarian for eight months. (6/03-9/04)

Conference Coordinator, Bulgaria Project
Helped plan and direct Globenet's "Libraries in the Age of the Internet (2000)" and "Libraries, Civil Society and Social Development (2002)" conferences in Sofia, Bulgaria. The 2002 conference included a concurrent session specifically for local library and information science students, with specially targeted lectures, a forum for open discussion, and an opportunity for the students to present their own research. Planning is underway for 2006. (2000, 2002, 2006)

Technology Coordinator, Nigeria Project
Member of project team funded by a State Department grant. My duties included: plan and coordinate deployment of technology training and research labs in three library schools in Nigeria; help build the computer networks and labs; train faculty and students on the use and maintenance of the labs and on media literacy; deliver lectures on related topics at the universities; mentor female faculty and students. (2001)

Web Developer, Multnomah County Library
Member of team which managed the County website, Library website, Library intranet, and the CascadeLink Community Information Network website. My duties included: information architecture; usability; HTML & CSS coding; graphic design; scripting; research and evaluating web-based resources; creating original content; site statistics analysis; maintaining web-enabled database solutions; training employees in web page creation; tracking accessibility/disability developments. (3/98-5/03)

Lead Support Technician, GST Internet
My duties included: web manager for Support's intranet site; responsibility for Support's documentation, including training documents, technical instructions for staff, and help files for customers. Shared these duties with two lead technicians for 24/7 Technical Support: supervised staff; performed top-level technical support, including escalation; recruited and trained new employees. (11/96-9/97)

Senior Support Technician, Teleport Internet Services
My duties included: supervised staff on my shift; provided top-level technical support, including escalation; helped with documentation and training. (9/95-11/96)

Professional Memberships:
American Library Association (ALA)
Oregon Library Association (OLA)
Pacific Northwest Library Association (PNLA)

Professional Activities:
1st Alternate Delegate & Host Committee, Horner China Exchange Program (2007)
Exhibits Committee, OLA Annual Conference (2007)
Conference Planning Committee, PNLA Annual Conference (2006)
Chair, Library2Go Marketing Team, Oregon Digital Library Consortium's downloadable audiobooks service (2006)
Project leader, "Branches & Byways" Librarians' guide to Portland (2005-present)
Featured in Willamette Week's "Best of Portland" issue (August 2005)
Chair, L-net Marketing Team, Oregon's state-wide digital reference project (2005)
Team won Tutor.com's Innovator of the Month Award (March 2005)
Selected to attend first PNLA Leadership Institute (2004)

Languages: English, Bulgarian, Latin

Notary Public, State of Oregon, commission October 2003